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Manage Paro settings and memory

Categories
Paro AI
Required role:
Staff
Available on plans:
All plans
Last updated:

Quick answer

You can control how often Paro reaches out to you, whether it offers voice, and exactly what it remembers about you. These settings are yours — they apply only to your account.

Open Paro’s settings

  1. On your computer, open Oparo Connect.
  2. On the left, click Settings.
  3. Click Paro.

Choose how proactive Paro is

Paro can flag things on its own — overdue invoices, new leads, upcoming meetings, reminders. Under “Paro proactivity”, pick your level:

LevelWhat it does
Silent — push nothingParo never reaches out on its own. You can still ask it anything.
Moderate — essentials onlyParo flags only what matters most.
Proactive — flag everythingParo flags every signal it finds.

Prefer text over voice

If you work at a shared desk, you can hide Paro’s voice-call button so conversations stay written:

  1. In Settings, click Paro.
  2. Under “Voice”, turn on Prefer text answers.

You can turn it back off here at any time.

See and erase what Paro knows about you

Paro keeps durable facts about you — preferences, context you’ve shared — so conversations have continuity. You’re in control:

  1. In Settings, click Paro.
  2. Under “What Paro knows about me”, read the list of facts.
  3. Next to any fact, click Forget to erase it.
  4. To erase everything, click Clear all.

Tip: You can also manage memory in conversation — tell Paro “Remember that I prefer morning meetings” or “Forget my delivery address”.

Note: These facts are personal. They’re used only in your own conversations with Paro, never in your colleagues’.

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