Ask Opa for help

Chat with Opa

1. On your computer, open Oparo Connect.
2. On the left, click Messages.
3. At the top of the panel, click New chat with Opa.
4. Ask your question. Opa answers using your conversation and your workspace’s data — clients, invoices, tasks, tickets.

Tip: In a topic, use the Ask Opa box to ask about the current conversation without leaving it.

While Opa works through a complex request, “Opa is thinking” shows its progress step by step.

Use quick actions on a message

Point to a message, then pick:

• Summarize — a short summary of the discussion.
• Extract tasks — turns the discussion’s action items into tasks.
• Draft a reply — prepares a response you can edit before sending.

Approve what Opa proposes

When Opa proposes an action that changes your workspace — sending an email, updating a record — it never acts alone. The action waits for approval:

1. On the left, click Activity.
2. Under “Opa approvals”, review the proposed action.
   • Click View reasoning to read why Opa proposes it.
   • For a proposed email, click View proposed email to read it in full.
3. Click Approve or Reject.

Note: If you asked for the action yourself and you’re a manager, it shows as “Your request — to confirm” — click Confirm to proceed.

Talk to Opa by voice

1. Open your Opa conversation.
2. At the top, click Talk to Opa.
3. Speak naturally. If you stay silent, Opa goes on standby — speak to resume.

In Opa options during the call you can adjust:

Note: Voice minutes are metered per your workspace’s plan. If the monthly quota is reached, voice pauses until the next month — text chat keeps working.