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Create squads and topics

Categories
Connect Module
Required role:
Staff
Available on plans:
All plans
Last updated:

Quick answer

You can organize your team’s conversations with Squads and topics. A Squad groups your team and its discussion topics; a topic is where a conversation happens.

Create a Squad

  1. On your computer, open Oparo Connect.
  2. On the left, click Squads.
  3. At the top of the panel, click New squad.
  4. Enter a squad name — for example “Support Squad”.
  5. Click Create the squad.

Create a topic

  1. On the left, click Squads.
  2. At the top of the panel, click New topic.
  3. Enter a topic name — for example “Marketing” — and, optionally, a description.
  4. Click Create.

Topics are grouped as “Public topics” — open to the team — and “Private topics”, visible only to their participants.

Manage a Squad

  1. Open the Squad, then click Manage squad. You can:
    • Add a member — bring a teammate into the Squad.
    • Add a topic — attach an existing topic to the Squad.
    • Rename the squad.
    • Delete the squad — the Squad is removed, but its topics are kept.
  2. To move a topic between Squads, open the topic’s menu and click Move to a squad.

Organize a topic

At the top of any topic you can:

ActionWhat it does
Add to favoritesKeeps the topic at hand under “Favorites”.
Mute channelStops notifications from this topic. Click Unmute channel to turn them back on.
Add a bookmarkPins a link to the top of the topic — enter a label and a URL.
DetailsShows the topic’s description, participants and linked CRM records.

Tip: Pin the messages everyone should find quickly — from a message’s menu, click Pin to topic.

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