Emails are not sending
Quick answer
Oparo sends all email through its central delivery service. If messages aren’t arriving, check System status first, then your recipients and suppression list.
Use the guided troubleshooter to pinpoint whether it’s delivery, a bad address, or a platform incident.
Common problems
Recipients report nothing arrived
Probable causes
- Address typo
- Spam filtering
- Recipient on suppression list
How to fix it
Confirm the address, ask them to check spam, and remove valid addresses from the suppression list.
All email is delayed
Probable causes
- Platform email incident
How to fix it
Check System status — if there’s an incident, no action is needed on your side.
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